Welcome to TaxPilot (“we”, “us”, “our”). We are committed to protecting your privacy and handling your data transparently and securely.
This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK GDPR and Data Protection Act 2018.
Who we are
TaxPilot is a UK-based digital platform providing automated tax optimisation guidance for self-employed individuals, sole traders, limited company directors, and partnerships.
For data protection purposes, TaxPilot is the Data Controller.
Contact: support@taxpilot.org.uk
Information We Collect
We may collect the following information when you use our website or services:
Personal Information
- Name
- Email address
- Business type
- Financial figures you provide (turnover, expenses, salary, dividends, etc.)
- Payment information (processed securely via Stripe – we do not store card details)
Technical Data
- IP address
- Browser type
- Device information
- Usage analytics
How We Use Your Data
We use your data to:
- Generate your AI Tax Optimisation Report
- Provide optimisation recommendations
- Process payments
- Improve our services
- Respond to customer support enquiries
- Comply with legal obligations
We do not sell your data.
Legal Basis for Processing
We process your data under the following lawful bases:
- Contract (to deliver your purchased report)
- Legitimate interest (service improvement)
- Legal obligation (compliance requirements)
- Consent (where applicable)
Data Storage & Security
- Data is stored securely using encrypted systems.
- Payment processing is handled by Stripe.
- Access to data is restricted.
- Data can be deleted upon request.
We retain data only as long as necessary to fulfil the service or comply with legal obligations.
AI Processing
Your submitted financial information may be processed by automated AI systems to generate optimisation reports.
No automated decision-making has legal or similarly significant effects without human oversight.
Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Rectify inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Data portability
To exercise your rights, contact: support@taxpilot.org.uk
Third-Party Services
We use trusted third parties including:
- Stripe (payment processing)
- Hosting providers
- Analytics providers
Each provider processes data in accordance with their own privacy policies.
Cookies
We may use cookies to improve user experience and analytics.
You can control cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our services constitutes acceptance of any changes.